Revenue Accounting - Cruise Payments
9:00am-5:30pm EST, Monday-Friday

Toll-Free: 800 438-6744 (Nat/Can/FL)

Extensions
Cash Entry: 70069
Credit Card: 70068
Refunds: 70047
Fax Credit Card Dept: 305 406-5083
Fax Refunds Dept: 305 406-4711

Mailing Address For Overnight Payments:
Carnival Cruise Lines
MSRV-406N
3655 NW 87th Avenue
Miami, FL 33178-2428

Mailing Address For Regular Payments:
Carnival Cruise Lines
MSRV - 406n
P.O. Box 526170
Miami, FL 33152-6170
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Executive Offices
Carnival Cruise Lines
Carnival Place
3655 NW 87 Avenue
Miami, FL 33178-2428

9:00am-5:30pm EST, Monday-Friday

For calls to Human Resources, Reservations Administration and Operations
Toll-Free: 800 438-6744 (Nat/Can/FL)
Local Dade: 305 599-2600
Local Broward: 954 266-2600
Bahamas: 800 248-5363
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AirSea Department
8:30AM - 6:00PM (Mon - Fri)

Toll-Free: 800 321-6666 (Nat/Can/FL)
Local: 305 599-2600
Fax flight inquiries: 800 878-4818
E-mail flight inquiries: Airseain@carnival.com
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Individual Reservations

General Reservations
24 hours a day, Monday-Sunday
Toll-Free: 800 327-9501, 800 327-2058 (Nat/Can/FL)
Local FL: 305 599-2200, 305 599-2220
Fax FL: 305 406-4855
Local CO: 719 329-6808
Fax CO: 719 329-6801
FaxPay: 800 532-9225

Reservations' Alaska Desk
24 hours a day, Monday-Sunday
Toll-Free: 800 529-6792 (Nat/Can/FL)

Cruise Consultant Desk
24 hours a day, Monday-Sunday
Toll-Free: 800-CARNIVAL (Nat/Can/FL)

eSolutions User Support Group
9:00am-8:00pm EST, Monday-Friday
9:00am-6:00pm EST, Saturday
Toll-Free: 800 845-2599 (Nat/Can/FL)
Fax: 305 406-6204
Email: Edistribution@carnival.com

API Support Desk
9:00am-5:30pm EST, Monday-Friday
Toll-Free: 866 721-3224 (Nat/Can/FL)
Email: apisupport@carnival.com

Guest Access Services Desk
9:00am-7:00pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70025
Fax: 800 532-9225
TTY Service: 800 972-4386 (For hearing impaired callers only)

Promotions Desk
8:00am-10:00pm EST, Monday-Sunday
Toll-Free: 800 794-6225 (Nat/Can/FL)

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Group Sales Department

New Bookings/Service
8:00am-11:00pm EST, Monday-Friday
9:00am-7:30pm EST, Saturday
Toll-Free: 800 327-5782

Hotline
8:00am-11:00pm EST, Monday-Friday
9:00am-7:30pm EST, Saturday
Toll-Free: 800 438-6744, x70005

Inventory Control
8:30am-6:30pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70004

Group Administration
8:30am-6:00pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70030

Special Services
8:30am-6:30pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70006

Large Groups & Incentives
8:30am-6:30pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70007
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24-Hour Travel Hotline
FL/Nat/Can: 877 885-4856
Outside U.S.: 305 406-4779 (Collect)
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Reservations Administration Department

Sailing Administration
7:00am-5:30pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70038
Local: 305 599-2600, x70038
Fax: 305 406-6479

Research Administration
8:30am-5:30pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70041
Local: 305 599-2600, x70041
Fax: 305 406-6477

Interline/Reduced Rate Desk
8:30am-5:30pm EST, Monday-Friday
Toll-Free: 800 438-6744, x70042
Local: 305 599-2600, x70042
Fax: 305 406-6478

International Reservations
9:00am-5:00pm EST, Monday-Friday
Local: 305 406-4637, x70037
Fax: 305 406-8626
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Business Development Services
9:00am-8:00pm EST, Monday-Friday
Toll-Free: 800 327-7276 (Nat/Can/FL)
Local: 305 599-2600
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Guest Relations Department
8:30am-5:30pm EST, Monday-Friday
9:00am-5:30pm EST, Saturday
Toll-Free: 800 929-6400 (Nat/Can/FL)
Local: 305 599-2600

Extensions
Post Cruise Issues: 83640
• Personal Shipboard Photos
• Personal Travelog Video
Luggage Lost/Found: 71553; 83070
Past Guest: 83072
Sail & Sign: 83133
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Consumer Research Department (Personal Vacation Planners)
10:00am-8:00pm EST, Monday-Thursday
9:00am-6:00pm EST, Friday
Toll-Free: 800 819-3902 (Nat/Can/FL)
Local: 305 599-2600, x83990
Fax: 305 406-6158
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Casino Department
9:00am-5:30pm EST, Monday-Friday
Toll-Free: 800 522-7466 (Nat/Can/FL)
Local: 305 406-5710
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The Bon Voyage Department
Orders/Payments for: Gift Orders, Weddings, Formal Wear
MSSE - 203s
P.O. Box 025431
Miami, FL 33102

Bon Voyage Gift Orders
9:00am-5:30pm EST, Monday-Friday
Toll-Free: 800 522-7648 (Nat/Can/FL)
Local: 305 599-2600, x70039
Fax: 800 638-1646

Wedding Department
9:00am-6:00pm EST, Monday-Friday
Toll-Free: 800 933-4968 (Nat/Can/FL)
Local: 305 599-2600, x70040
Fax: 800 638-1646

Formal Wear Rentals
9:00am-8:00pm EST, Monday-Friday
Toll-Free: 800 522-7648 (Nat/Can/FL)
Local: 305 599-2600, x70039
Fax: 800 638-1646

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Miscellaneous Telephone Numbers

Carnival’s Vacation Protection Plan - BerkleyCare
9:00am-8:00pm EST
Toll-Free: 800 331-2796 (Nat)
Local: 516 294-0220

CLIA Cruise Lines International Association
910 SE 17th Street Ste. 400
Ft. Lauderdale, FL 33316
754-224-2200 Phone
754-224-2250 Fax
Email: CLIA@cruising.org

Currents Magazine - Subscription Department
Toll-Free: 888 225-4837

Student Hotline
For students to call and obtain information for school papers
Toll-Free: 800 438-6744, x16001

NPC - National Processing Center
Toll-Free: 888 785 1768

Environmental Compliance Hotline
To report environmental concerns related to Carnival
Toll-Free: 888 290-5105 (US/Can)
Email: Environmental@carnival.com

Carnival Golf / Elite Golf Cruises, LLC
1305 Shotgun Road Sunrise, Florida 33326
Toll Free: 800 324-1106
Local: 954 382-9611
Fax: 954 382-5398

Starboard Cruise Services - Gift Shops On Board
8052 N.W. 14 Street
Miami, FL 33126
Local: 786 845-7300

Steiner's Spa and Beauty Salon
Local: 305 358-9002
Orders: 800 423-5293

Park West Galleries - Art Auctions On Board
29469 Northwestern
Southfield, MI 48034
Toll-Free: 800 521-9654

Resolve Corporation - Canadian Brochures
Canada: 800 465-1541
Local: 416 240-4300
Fax: 800 293-5575
E-mail: ccl@wattsgroup.com

NACOA - National Association of Cruise Only Agencies
305 663-5626

National Weather Line
900 990-9112 ($.95 per minute)

DHL Express
Toll-Free: 800 225-5345