Carnival's Vacation Guarantee Program

This program is designed to push the first time cruiser who may be leery of cruising to commit to buying a cruise by providing the guest the option that they may leave the cruise if they don't like the experience.

The following is how the Vacation Guarantee is worded in our consumer ads:

"We are so confident you will enjoy your Carnival cruise vacation, we guarantee it. Carnival is the only cruise line to offer the Vacation Guarantee. Simply book your cruise vacation and sail away on a "Fun Ship" vacation. If you are not completely satisfied with your cruise vacation experience, all you need to do is notify us before arrival at the first port of call and you must debark at your ship's first non-U.S. port of call. Carnival will refund the unused portion of your cruise fare and pay your flight back."

Due to a U.S. Government requirement, guests must be in possession of a valid passport to return to the United States by air from Canada, Mexico, Central and South America, the Caribbean, The Bahamas and Bermuda.

Valid for sailings through and including 12/11/10. Not applicable on Alaska, Europe, Hawaii, Panama Canal, South America itineraries and Cruises-to-Nowhere. All other exclusions apply as well.

• This program is not only for the first time cruiser, but will apply to all guests on these cruises regardless of when they booked. This program applies to U.S. and Canadian residents only.
• Vacation Guarantee valid only if guest informs the ship's Guest Services desk of election to disembark and receive pro-rata refund before the ship's arrival at the first port of call.
• Refund amount will be calculated by multiplying amount of cruise fare (excluding air supplement) paid by guest by number of unused cruise nights, divided by total number of cruise nights of guest's voyage.
• Refund will include the amount of an economy fare airline ticket from port of disembarkation to port of embarkation. Note: This includes both Cruise-Only and Fly-Aweigh bookings. To receive a refund, guest must send a copy of purchased airline ticket to the Guest Care Department.
• Refund checks will be mailed within 30 days of cruise termination. Guests paying by credit card will have the money refunded to the same card.
• Carnival will not be responsible for any incidental expenses of guest following disembarkation.
• Travel agent commissions will be fully protected.
• If a travel agent or guest needs to follow up on their refund after the cruise, they need to contact the Guest Care Department.
• Other limitations apply; Void where prohibited.